During the informal phase, the secured creditor exposure was reduced from $26 million to $9 million, representing a significant improvement of the ANZ Bank’s position. A contract for the sale of business was executed within four weeks of the formal appointment. This provided for the transfer of remaining stores, 100% of store employees and 75% of head office employees to the purchaser. A 95% return to the ANZ Bank was achieved compared to a 55% estimated return at the commencement of the informal workout.